Frequently Asked Questions

Everything you need to know about your MOEFLAVOR order.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the domestic United States, while international shipping can take 7-21 business days depending on the destination.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.

How do I know which size to choose?

Each product page features a detailed size chart. Since many of our designs are adjustable or feature stretch fabrics, we recommend following the specific measurements listed for the best fit.

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and estimated delivery times are calculated at checkout based on your specific location and selected courier.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can request a cancellation within 1 hour of purchase; after that, we may be unable to stop the shipment, but you can initiate a return once it arrives.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay or Klarna.