Returns & Exchanges

At MOEFLAVOR, we want you to feel confident and empowered in your purchase, which is why we offer a 30-day window for returns and exchanges on eligible unworn items with original tags intact. Please note that for hygiene reasons, certain intimate apparel and final sale items cannot be returned.

1

Check Eligibility

Ensure your items are in their original condition, unworn, and unwashed with all tags and protective liners attached.

2

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

3

Pack and Ship

Print your prepaid shipping label and securely pack the items in their original packaging before dropping the package off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing